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VEHISCOPE TERMS AND CONDITIONS

These terms and conditions (the "Terms") govern your Membership with Vehiscope ( “we”, “our”, “us”). Purchase or use of any Vehiscope Membership ("Membership") at any time subjects the purchaser or user ("you," "your," "yours," “their”, "Member") to the provisions of the Terms, as amended from time to time. References to “we”, and “our” shall be deemed to include Vehiscope, its affiliates and subsidiaries. This is not an automobile liability insurance contract.

1. Introduction

  • 1.1 Welcome to Vehiscope.com (hereinafter referred to as "Website"). The Website is owned and operated by Vehiscope, a company registered in India.
  • 1.2 By accessing and using the Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Membership Plans

  • 2.1 Vehiscope offers a membership plan known as "Parking Plus," which includes a QR code sticker for vehicle identification purposes.
  • 2.2 The Parking Plus membership allows other individuals to scan the QR code and contact the member to address issues related to unparked vehicles.

3. Services

  • 3.1 Vehiscope provides a range of services related to vehicle assistance in India, including but not limited to emergency breakdown, towing, jump start, emergency fuel, key lockout assistance, flat tire fixing, medical air, pickup and drop facility, engine oil change, and more.
  • 3.2 We partner with third-party service providers (“Service Providers”) who offer products and services to you. These products and services include without limitation, identity theft monitoring, travel, financial and insurance products, as well as other services. In most cases, we act as an intermediary between you and the Service Providers. Products or services that you purchase using your Membership are provided directly by the Service Provider. We are not responsible for the actions or inactions of the Service Providers, their breach of contract, their failure to comply with any laws, or any intentional or negligent actions or omissions on the part of such Service Provider or Service Provider’s subcontractors, which may result in any loss, damage, delay, inconvenience or injury to you. In no event shall we be liable for any damages in connection with a product or service obtained by you from a Service Provider.

4. Membership Subscription

  • 4.1 Customers can subscribe to the Parking Plus membership plan by following the specified process on the Website.
  • 4.2 Membership fees and renewal terms are detailed on the Website and are subject to change at the discretion of Vehiscope.

5. Customer Responsibilities

  • 5.1 Customers are responsible for providing accurate and up-to-date information during the subscription process.
  • 5.2 Customers are required to adhere to the terms and conditions outlined herein.

6. Liability and Limitations

  • 6.1 Vehiscope is not liable for any damages, losses, or liabilities arising from the use of its services, except as explicitly stated in these terms.
  • 6.2 Vehiscope is not responsible for any third-party services accessed through the Website.

7. Governing Law

  • 7.1 These terms and conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in West Bengal.

8 Additional Terms

The following additional terms apply to Roadside Assistance:

  • (i) A Member in good standing must be with the disabled vehicle at all times.
  • (ii) A Member must have a valid Membership, and a government issued identification must be shown to Vehiscope at time of service. If a Member does not have a valid Membership or a government issued identification at the time Roadside Assistance is requested, we may decline to provide you Roadside Assistance. If we do provide you with Roadside Assistance absent a valid Membership or government issued identification, you may be required to pay at the time Roadside Assistance is rendered.
  • iii) There must be a licensed driver with the vehicle at all times and the vehicle must be properly registered.
  • (iv) After the Roadside Assistance call has been completed, you may be required to sign a service slip acknowledging that Services were rendered by Vehiscope.
  • (v) If your vehicle starts before Service arrives, contact us to cancel the Roadside Assistance you requested. If you fail to contact us, the Roadside Assistance will be counted towards your Member benefits.
  • (vi) Some vehicles may need ferry transport to reach their intended destination. In such case, there may be a delay in getting your vehicle and the service vehicle on the ferry and there may be charges for such ferry transport. We will provide you with a good faith estimate of such additional charges, for which you are responsible.
  • (vii) We make no representations or warranties that we will provide Roadside Assistance within a specified time.
  • (viii) ELIGIBLE VEHICLES: Four-wheeled passenger vehicles are eligible for Roadside Assistance. Motorcycle and dual-wheel campers/motor homes will be provided all Services except towing, extrication/recovery and tire service, unloaded pickup trucks are provided all Services except flat tire service. Rented passenger vehicles are eligible for Service. Certain commercial passenger vehicles are eligible for Service. Vehicles with cube, dump or utility body types will be evaluated on a case-by-case basis to determine if normal automobile servicing equipment can safely handle the different size, weight and wheel bases. Motorcycles and RV(s) may be eligible for towing, extrication/recovery and tire service provided you have the Motorcycle and RV and are a Member in good standing.
  • (ix) VEHICLES NOT ELIGIBLE: Unattended, abandoned, illegally parked, vehicles going to a junk or salvage yard, vehicles that have been purchased in a non-running condition, equipped with an attached snowplow, car trailers, cargo or utility trailers, commercial, livestock and horse trailers, landscaping trailers, boat trailers and any trailer not described as being eligible, and vehicles that cannot be driven safely, including without limitation vehicles for which there is no legal driver available, e.g. not under the influence of drugs or alcohol.
  • (x) If a vehicle is in an inaccessible location, such as an unplowed street or driveway,a beach, field or wooded area that cannot be reached by a service vehicle, in our sole opinion (“Inaccessible Location”), Roadside Assistance may not be rendered. In instances where we determine that the vehicle is in an Inaccessible Location and agree to provide Roadside Assistance, it will be rendered at your expense.
  • (xi) Roadside Assistance and Towing Service will not be rendered to vehicles ordered towed by the police for alleged violation of the law.
  • (xii) In some cases, we utilize independent contractors to provide Roadside Assistance and cannot control the manner in which those independent contractors provide Roadside Assistance. Accordingly, we are not liable for any claims, damages, causes of actions, suits, or demands (“Damages”) arising out of any act or omission of our independent contractors. All Damages are the responsibility of the independent contractor. In the event of a dispute between you and an independent contractor, we may assist by mediating the dispute, but are not responsible for the actions of independent contractors.
  • (xiii) On certain roads, state or municipal regulations only permit Roadside Assistance to be delivered by franchised stations, which are not affiliated with Vehiscope (“Franchised Stations”). We cannot control the manner in which such Franchised Stations provide Roadside Assistance and make no representations or warranties concerning the Roadside Assistance provided by the Franchised Stations, and we are not liable for any Damages arising out of any act or omission of the Franchised Stations. Vehiscope will not reimburse you for charges paid for Roadside Assistance provided by the Franchised Stations based on the Service you are entitled to receive, provided that the official receipt is submitted to us for reimbursement.
  • (xiv) Without limiting any rights or remedies, we may seek reimbursement from you where Roadside Assistance was fraudulently or wrongfully obtained.
  • (xv) Roadside Assistance may not be used as a substitute for regular maintenance necessary to keep your vehicle in good operating condition.
  • (xvi) Your individual Membership may not be used by a business or other organization to provide Roadside Assistance for its customers, employees or vehicles, including without limitation ride sharing services such as Uber and Lyft.
  • (xvii) Roadside Assistance will only be provided when it is safe to do so and where it is legally permitted.
  • (xviii) You are permitted up to four (4) Road Service calls in a Membership year including for Motorcycles and RVs, if applicable. We may determine that your Road Service usage is excessive. In making such determinations, we consider the cost associated with Road Service calls, call frequency over multiple Membership periods, and other factors. We reserve the right to impose surcharges and/or Road Service limitations, downgrades of a Membership type or cancellation of your Membership, without prior notification. If you require more than four (4) Road Service calls in any single Membership year, you may be required to pay a fee for Service and/or tows back to the closest responding facility; tows to other destinations will be at prevailing rates for towing Road Service.
  • (xix) Vehiscope and its independent contractors will accept valid credit and debit cards from you for up to INR 25000 for Services provided by us or our independent contractors. However, Vehiscope and its independent contractors will not accept checks in any amount drawn on a foreign bank. In the event an independent contractor is unable to accept your valid credit and/or debit card, we will provide
  • (xx) A detailed description of covered vehicles and services is shown on Schedule A.
  • (xxi) Audio and video recording devices are used in roadside assistance vehicles, including inside such vehicles.

9. Contact Information

9.1 For any queries or concerns related to these terms, please contact Vehiscope at the following: Vehiscope
Silliguri Westbengal India
Phone: +91 891-8164228
Email: info@vehiscope.com